Entertainment is only enjoyable when it is kept in check. Nagavai believes that building healthy gaming habits is every player's right — and our responsibility.
Key Benefits of Responsible Gaming
Nagavai provides these tools to help you enjoy a healthy and positive gaming experience
Set your own limit on how much you deposit each day, week, or month. You will never go over your budget.
Set a daily time limit for how long you want to play. Once that limit is reached, Nagavai will automatically notify you.
If you need a short break, activate a cooling-off period ranging from 24 hours to 6 weeks.
If you need a longer break, choose self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive for the entire duration.
View a complete breakdown of your gaming history, spending, and time spent — whenever you need it — and assess it for yourself.
Our expert support team is always here for any concerns or issues related to gaming.
Responsible gaming means keeping entertainment as just that — entertainment. It means not treating gaming as a way to earn money, escape problems, or solve life's challenges. Every day, thousands of people enjoy playing on the Nagavai platform for fun. But for anyone, at any time, gaming can start to become a little too much — and recognising that is the first step.
Nagavai believes that a happy, healthy player is our best long-term partner. That's why we don't just offer games — we put equal effort into creating an environment that supports responsible play. Our goal is to keep gaming a fun part of your life, not a burden.
Responsible gaming rests on three pillars — control, awareness, and support. Keep these three things in mind and gaming will always remain a positive experience.
Remember — gaming is for entertainment. There are no guaranteed wins, so only spend what you can afford to lose without it affecting your life.
We don't always notice when casual entertainment starts becoming a problem. Read through the signs below carefully. If you recognise several of them in your own life, seeking help now is the wisest thing you can do.
If you notice three or more of the above signs, don't wait — contact our support team right away.
Responsible gaming doesn't mean not playing — it means playing the right way. A few simple habits can keep gaming enjoyable at all times.
Before you start playing, decide the maximum amount in BDT you're willing to spend today. Stop when you reach that limit.
Allocate a fixed amount of time each day for gaming. Set a timer and take a break when it goes off.
Never try to chase your losses with bigger bets. It is one of the most common and costly mistakes a player can make.
Avoid gaming when you are stressed, depressed, or angry. Play with a clear head.
Gaming is a source of entertainment, not a reliable source of income. Keeping this mindset will help you avoid problems.
Be open with your family about your gaming. They are your greatest source of support.
Before every gaming session, ask yourself — "Am I in the right headspace right now?" If the answer is no, take the day off.
Nagavai gives you a range of effective tools to help you stay in control of your gaming. You can access all of them easily from your account settings.
Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set.
Choose a time limit for each gaming session. Once the time is up, you will be automatically logged out or receive a reminder.
If your losses exceed a set amount, gaming will automatically stop and you will be notified.
Take a temporary break lasting anywhere from 24 hours to 6 weeks. During this time, no gaming or deposits will be possible.
Lock your account completely for 6 months to 5 years. No access will be available until the period ends.
View your full gaming history, total spending, and time spent in detail. Transparency is the first step toward awareness.
All these tools are available under the "Responsible Gaming" section in your account settings. Reducing a limit takes effect immediately; increasing a limit takes effect after 24 hours.
Ask yourself the questions below and answer honestly — this assessment is for your benefit only.
Do you sometimes spend more time or money on gaming than you intended?
Have you tried to cut back or stop gaming but been unable to?
Do you feel restless, irritable, or empty when you're not gaming?
Have you lied to family or friends about your gaming habits?
After a loss, have you placed larger bets trying to win back what you lost?
Has gaming affected your work, studies, or family responsibilities?
Do you play games to temporarily escape stress or difficult situations?
Have your loved ones expressed concern about your gaming habits?
If you answered "Yes" to more than 3 questions, please reach out to our support team. Acknowledging the problem is the first step toward solving it.
Family plays a vital role in responsible gaming. If you believe a family member is struggling with their gaming, here are some steps you can take.
Nagavai strictly prohibits anyone under 18 from registering or playing. Age verification is mandatory at the time of registration. If an underage user is found on the platform, their account is immediately suspended and all balances are refunded.
If you suspect a minor is using Nagavai from your device, please notify us immediately at [email protected].
You are not alone. If you feel you have a problem, reach out for help right away. Beyond Nagavai's own support team, a number of professional organisations are available to assist you.
For professional advice on gaming-related issues, contact a local counselling centre to speak with a mental health specialist.
Have an open conversation with your family. Support from loved ones can make the most powerful difference.
Addiction is a mental health issue. Reach out to your local hospital or a mental health clinic.
At Nagavai, your wellbeing and safety are our top priority. Join today and become part of Bangladesh's most trusted gaming platform.